223bd Privacy Policy
Your personal information is very important to us. This policy describes in detail how 223bd collects, stores, and protects your information.
Introduction and Scope
General Overview
223bd ("we", "us", "platform") is a safe and reliable online casino and betting platform operated for players in Bangladesh. This privacy policy ("policy") describes what types of personal information we collect, how we use that information, with whom we share it, and how we keep your information secure.
By using the 223bd website or services, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our services.
This policy should be read alongside our Terms and Conditions and Responsible Gaming Policy. Together, these documents form the complete legal framework for using the 223bd platform.
Information We Collect
Registration and Account Information
When you create an account on 223bd, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only users aged 21 or above may register)
- Email address
- Mobile number
- Residential address
- Password (stored in encrypted form)
- Preferred currency (BDT / Taka)
Identity Verification Information (KYC)
To ensure secure financial transactions and prevent fraud, we may request the following documents for identity verification (Know Your Customer — KYC) in certain situations:
- National Identity Card (NID) or passport copy
- Driving licence
- Recent utility bill or bank statement (as proof of address)
- Proof of payment method ownership (for example, a screenshot of a bKash or Nagad account)
KYC documents are transmitted via SSL encryption and stored on secure servers. These documents are used solely for verification and regulatory compliance purposes.
Financial Transaction Information
We collect financial information to process deposits and withdrawals, including:
- Payment method (bKash, Nagad, Rocket, bank transfer)
- Mobile banking number or bank account details
- Transaction amount and date
- Transaction ID and reference number
The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800. We do not store full payment card numbers or banking PINs.
Automatically Collected Information
When you browse the 223bd website, we automatically collect the following technical information:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website address
- Cookie and local storage data
- Device identifier
Purpose of Data Use
Primary Use Cases
223bd uses your personal information only for the following legitimate purposes:
- Account management: To create, verify, and manage your account.
- Financial transactions: To process deposits and withdrawals and to maintain transaction history.
- Service improvement: To improve the performance of our platform and enhance the user experience.
- Security assurance: To prevent fraud, money laundering, and other unlawful activities.
- Customer support: To respond to your questions or complaints and to provide 24/7 live chat support in Bengali.
- Age verification: To confirm that all users are aged 21 or above.
- Responsible gaming: To identify potentially problematic gambling patterns and to provide the necessary support.
- Communication: To send important service notifications, bonus updates, and promotional information.
Marketing Communications
With your consent, we may inform you about 223bd special offers, bonuses, and promotions by email or message. You can unsubscribe from these communications at any time through your account settings or by contacting us.
Cookies and Tracking
Use of Cookies
The 223bd website uses cookies. Cookies are small text files stored in your browser that help improve the functionality of our website.
We use the following types of cookies:
- Essential cookies: Required to maintain the core functionality of the website (such as login sessions).
- Functional cookies: Help remember your preferences and settings.
- Analytics cookies: Used to analyse website traffic and usage patterns.
- Security cookies: Help prevent fraud and unauthorised access.
You can disable cookies by changing your browser settings, but this may affect some functionality of the website.
Data Sharing
Sharing Information with Third Parties
223bd does not sell or rent your personal information. However, to provide our services we may share limited information with the following trusted third parties:
- Payment processors: With payment service providers to process bKash, Nagad, Rocket, and bank transfers.
- Game providers: With game software providers such as Pragmatic Play, Spribe, JILI, and PG Soft, solely for the purpose of operating gaming services.
- Technology partners: With providers of website hosting, cybersecurity, and IT support.
- Security and KYC services: With providers of identity verification and fraud prevention services.
All our third-party partners operate under confidentiality agreements and are required to use your information only for the specified purposes.
Disclosure of Information Under Legal Obligation
We may disclose information under legal obligations or in response to a lawful request from a government authority. This includes:
- To respond to a court order or judicial process
- In response to a lawful request from a law enforcement agency
- At the request of a regulatory authority for anti-money laundering purposes
- To protect the rights and property of 223bd or our users
Data Protection
Security Measures
223bd uses industry-standard security technology to keep your personal information safe:
- SSL encryption: All data transmitted between our website and your device is protected by 256-bit SSL encryption.
- Data encryption: Sensitive information such as passwords and financial details is stored in encrypted form.
- Firewall and anti-DDoS: Our servers are protected by advanced firewalls and DDoS protection.
- Regular security audits: Regular security tests are conducted to identify vulnerabilities in our systems.
- Access controls: Only authorised staff may access user information, and only on a strict need-to-know basis.
- Two-step verification: Two-factor authentication (2FA) is available for additional account security.
While we take the highest security measures, no digital system is entirely free of risk. To protect your account, use a strong password and do not share it with anyone.
Data Retention Period
We retain your personal information for as long as:
- Your account is active or it is necessary to provide the service
- Required to fulfil legal obligations (generally at least 5 years after account closure)
- Required to resolve legal claims or disputes
Financial transaction records are retained for the period specified under anti-money laundering regulations.
Your Rights
Rights Regarding Personal Information
As a 223bd user, you have the following rights:
- Right of access: The right to know what information we hold about you.
- Right to rectification: The right to have inaccurate or incomplete information corrected.
- Right to erasure: The right to request deletion of your information in certain circumstances (though this may be limited where legal obligations apply).
- Right to restrict processing: The right to request that processing of your information be restricted in certain cases.
- Right to data portability: The right to receive your information in a readable format.
- Right to object: The right to object to the use of your information for marketing purposes.
To exercise these rights, please contact us. We will respond to your request within 30 days.
Closing Your Account
You can request to close your 223bd account at any time. After the account is closed:
- Your personal information will no longer be displayed
- Certain information will be retained for a specified period for legal and regulatory reasons
- Pending transactions will be completed
Protection of Minors
Age Restriction
223bd is only for individuals aged 21 or above. We do not intentionally collect personal information from anyone under the age of 21.
If we become aware that a minor has used our services or provided information, we will immediately close that account and delete the associated data.
A request to parents or guardians: if you suspect your child has created an account on 223bd, please contact us immediately.
Changes to the Policy
Policy Update Process
223bd reserves the right to change or update this privacy policy at any time. In the case of significant changes, we will:
- Post a prominent notice on our website
- Send a notification to your registered email address
- Update the "Last Updated" date at the top of this page
If you continue to use 223bd services after the changes, you will be considered to have accepted the updated privacy policy. We encourage you to visit this page regularly.
Contact Us
If you have any questions, concerns, or requests to access information regarding this privacy policy, please contact us:
223bd Privacy Team
Email: [email protected]
Live Chat: 24/7 support available in Bengali
We typically respond to emails within 48 hours. For urgent matters, please use live chat.